-
Lead Generation Insight
-
Lead Generation Articles
Add This To Your Site
-
B2B Lead Generation Articles on email marketing
- What's wrong with this email?
B2B Rainmaker / Jim Logan | Mar 30, 2010 | Permalink
Not long ago, I received the following email. The only changes I've made are the removal of the name of the person who sent it to me and the name of the author's company. ======= My names is [Joe Salesperson] and I am contacting you on behalf of [Company]. We are a lead validation and management provider. As an affiliate network, you know the importance of lead quality and understand how vital it is to the success of your business. We are currently offering two validation platforms at highly competitive prices and very flexible contracts. [Company] might be able to add value to your already existing business. Our platforms can be easily white labeled and we offer dedicated account support and easy campaign setup. If this is something that interested you I would love the opportunity...
more »
- Garbage In Garbage Out: Why Focus Is Critical In Marketing Campaigns
ReadyContacts | Jul 09, 2009 | Permalink
Marketing’s objective is to reach out to prospects and nurture them to build a pipeline of warm contacts who can be further developed into opportunities. Outbound marketing including email marketing, direct mail and telemarketing form the foundation of marketing’s reach out program and the urge, rightly so, is to reach out to as many contacts [...]
more »
- Saying Hello Sets the Stage
Accelerating IT Sales | Jun 10, 2009 | Permalink
Email marketers are constantly working to attract new subscribers, but maintaining lists, developing relationships with new members, and retaining users is equally, if not more important when it comes to creating high-value, sales-ready leads. To determine how companies welcome new members, Return Path, an email services company, signed up for 61 email programs and examined how they were treated once they expressed interest in a company's offerings by handing over their personal information. In their recently published research study, Creating Great Subscriber Experiences: Are Marketers Relationship Worthy?, Return Path analyzed their email subscription experiences, and concluded that most email marketers don't appreciate the timeliness and value of welcoming new members to their site...
more »
- Pushing Prospects through the Pipeline
Accelerating IT Sales | Jun 10, 2009 | Permalink
A recent Marketing Sherpa report addresses lead nurturing best practices, and is a helpful update on how to best reach prospects once they've engaged with your content, but not independently returned to your site. By applying the practices outlined in Lead Nurturing Best Practices: New Data, Charts, Tips to Put More Punch in Your Cultivation Tactics, you can align your lead nurturing program with what's shown to be working industry-wide. In compiling this report, Marketing Sherpa partnered with Eloqua (a lead management & demand generation powerhouse) and On24 (a leader in the virtual event and webinar space), to survey over 1000 marketing professionals to learn about their lead nurturing methods. According to the report, lead generation isn't what's difficult - with the general t...
more »
- Using Social Media to Shorten Sales Cycles
Accelerating IT Sales | Jun 10, 2009 | Permalink
Social media and online communities have exploded over the past few years, but most B2B marketers still haven't figured out how social media can be implemented and monetized as part of their overall marketing strategies. With stable revenue sources already in place, insignificant budgets for developing and building new (and untested) marketing tools, and little data on the ROI of social media, B2B marketers are sticking with traditional online models (including lead generation and banner advertising) and resisting the inclusion of social media tools on their sites and in their campaigns. If your company is already running a website that, through email marketing, SEO tactics, and organic traffic, attracts return visitors regularly and requires users to register to view content, than ad...
more »
- What's wrong with this email?
-
To get started, please fill out the form below and we wil get in touch with you right away.
Lead Generation Topics
, Return Path found that 60% of the companies they tested failed to send a welcome message, and 30% failed to send new members any messages within the first 30 days of the subscriber's registration. </p>
<p>By ignoring these new members, companies lose the opportunity to engage prospects early in their buying process, and immediately after expressing interest in the company. The fact that someone has taken the time to register for an email program is indicative of a high level of interest, and suggests that they would be receptive to starting a dialog or relationship. Ideally, you want to strike while the iron is hot and send a confirmation/welcome message to new subscribers within the first 24-hours of receiving their data. </p>
<p>Sending welcome messages so quickly benefits both parties too. New members will know that their information was properly submitted and received, will have their subscription data (or a link to their subscription data) for future reference, and will know that their interest in your company has not gone unnoticed. At the same time, email marketers benefit by confirming that their new users have entered deliverable email addresses, by increasing their brand awareness with a branded email message, and by giving the new member an opportunity to immediately engage with additional marketing materials. </p>
<p>According to the Return Path study however, it took an average of 9 days for companies to send their first messages after obtaining new subscribers. Once a new member has hit the "submit" button on your site, you have basically been invited to send them a message and welcome them to your site. When you overlook this crucial step, you lose out on quickly segmenting, qualifying and engaging some of the most interested prospects on your email lists. You also fall behind in keeping your brand first-and-foremost in front of these already-engaged eyes, and could lose the lead altogether if they're more effectively courted by your competition.</p>
<p>So the time is now to put in place an automated email message welcoming all new members to your site. <br/>
To learn more about crafting effective email marketing welcome messages, check out this compilation of articles and best practice guides from <a href='http://www.email-marketing-reports.com/copywriting/list-messages/'>Email Marketing Reports</a>. While implementing a process to welcome new members may seem simple, remember that the first message most of your users receive may be the only one they ever read. </p><img src='http://feeds2.feedburner.com/~r/AcceleratingItSales/~4/zyfH1Fqgwrc' height='1' width='1'/>)
 and <a href='http://www.on24.com/'>On24</a> (a leader in the virtual event and webinar space), to survey over 1000 marketing professionals to learn about their lead nurturing methods. </p>
<p><img src='http://www.acceleratingitsales.com/pipeline_revised_2.jpg' height='249' alt='pipeline_revised_2.jpg' align='right' width='165'/></p>
<p>According to the report, lead generation isn't what's difficult - with the general thinking being that most lead generating companies already have plenty of leads, they just don't have plenty of sales ready leads. In order to deliver high-quality, sales-ready prospects to your sales team, you need to put your energies into nurturing your existing leads over the long term, and expect that it will take up to 24 months for some of your leads to turn into sales. To effectively nurture leads over the long term, your lead nurturing programs need to be elevated within your organization, and given the same kind of time and energy that's put into generating leads.</p>
<p>The Marketing Sherpa report touches on a few key concepts that I've examined and explained in further detail below:<br/>
<strong><br/>
Best Practice #1. Use multi-media touches to nurture leads </strong></p>
<p>In order to effectively reach your prospects, you need to use more than email newsletters or triggered email messages to move leads through your sales pipeline. While email marketing is a tried-and-true method of nurturing leads, you need to do more. According to the report, a combination of email messages, direct mail, and telemarketing efforts works best when trying to segment your leads. </p>
<p>If you really want to reach people where it counts, you can look to telemarketing as a tool to help increase your brand awareness, determine where in the buying cycle prospects are, and offer educational materials to help further their awareness of your company, products and services. Direct mail is a great way to invite people to virtual and face-to-face events, and remind users of new content or marketing materials they might want to check out on your site. Email marketing is a good tool for drip-nurturing, and can be employed when you have a group of prospects that are actively involved in researching solutions, and want to nudged along with new content or new information related to your offerings. <br/>
<strong><br/>
Best Practice #2. Quick response to Web leads can maximize conversions </strong></p>
<p>With our always-on world, it's no longer good enough to wait 24-hours before making contact with a new prospect. With so many competitors vying for the same sets of eyes, it's crucial that you cement your relationship with new leads inside of an hour (!). And according to the Marketing Sherpa data, "calls placed within five minutes of receiving a Web lead have the highest likelihood of making contact." </p>
<p>To achieve this kind of real-time responsiveness, you need to move toward automating your lead generation and reporting processes, so that leads land in your CRM system as soon as they're generated. And while moving from weekly lead reports to automated reporting processes might require an overhaul of your entire lead management practices, doing so may also significantly improve your overall sales. </p>
<p><strong>Best Practice #3. Use a lead scoring system </strong></p>
<p>Lead scoring is a great way to segment your leads and determine how best each prospect should be nurtured through the pipeline. By rating leads based on a series of filters, such as their location, their time frame for implementing a solution, or their role in the IT decision making process, you can place your leads in separate silos, and nurture each group according to their specific needs. </p>
<p>Scoring is also an effective way to separate the "wheat from the chaff," and figure out how long any given lead should require nurturing before they reach sales readiness. While some leads may enter your sales pipeline with low scores, you can develop strategies for nurturing those prospects and keep your pipeline full as each group of leads receives your messages and moves through the buying process. </p>
<p>By scoring leads, automating reporting so that leads are contacted immediately upon entering your CRM system, and nurturing your scored and segmented prospects with a variety of tools, you should be able to accelerate your sales as you continuously move leads through the pipeline. </p>
<p>You can learn more about Lead Nurturing by listening to this podcast from <a href='http://www.theinnovativemarketer.com/'>The Innovative Marketer</a>, <a href='http://media.eloqua.com/audio/TIM22.mp3'>What is lead nurturing and why should you care?</a></p><img src='http://feeds2.feedburner.com/~r/AcceleratingItSales/~4/sCBFB5JiLFc' height='1' width='1'/>)
 marketing tools, and little data on the ROI of social media, <a href='http://www.mediapost.com/publications/?fa=Articles.san&s=93322&Nid=48678&p=975096'>B2B marketers are sticking with traditional online models</a> (including lead generation and banner advertising) and resisting the inclusion of social media tools on their sites and in their campaigns. <img src='http://www.acceleratingitsales.com/staircase.jpg' height='195' alt='staircase.jpg' align='right' width='195'/></p>
<p>If your company is already running a website that, through email marketing, SEO tactics, and organic traffic, attracts return visitors regularly and requires users to register to view content, than adding social media and networking tools is a logical next step for growing your business. By providing loyal users with a website focused on serving their needs and hearing their opinions, you build stickiness into your site, encourage increased engagement with your content, and gain priceless insight into what your members are researching, testing out, engaging with, and most of all - thinking about purchasing.</p>
<p>B2B marketers already know that the buying process is lengthy, especially when big businesses are making the purchases, and everyone from the development group to the CFO is involved in making the final decision. This process means that B2B buyers seek out content, share their findings with colleagues, engage with various kinds of research materials, and consume educational materials until a consensus is achieved and a purchase is made. </p>
<p>If marketers already know that the B2B buying process lasts anywhere from 3 - 18 months (depending on the size/revenue of the buyer & the costs involved), and that successfully navigating this process requires offering a range of content and content delivery methods that appeal to potential buyers, than creating a venue where users return regularly, engage with your content, and express their needs (via created content, forums/commenting, reviews, and content consumption) is an ideal way to identify and target users with appropriate and timely messages that ideally help shorten the sales cycle. </p>
<p>By implementing social tools on your site, the quantity, quality, and type of user data that can be collected and analyzed changes, and you gain access to previously unavailable information that can guide you in targeting, customizing and delivering content delivered to users right as they realize that what you've delivered is exactly what they need. While you may need to develop new ways of tracking and reporting how users interact with your site, your efforts will pay off in the form of new types of data that can be used for marketing purposes, included as part of your lead scoring efforts, or offered to clients in an effort to increase your overall cost-per-lead.</p>
<p>In these challenging economic times, vendors are looking for as much information about their prospects as possible, so they can leverage the data and reach out to niche markets, segment their leads according to their stage in the buying cycle, and arm themselves with a better understanding of each of their leads. Allowing users to express themselves via social media tools, self-submit personal information related to their buying needs, and engage with content on their own terms allows leads to fulfill their own research and education needs, and provides sales with a more complete picture of their prospect. Armed with this kind of full-bodied data, you can potentially remove yourself from having to nurture leads through parts of the buying process, and shorten the sales cycle. </p>
<p>Opening up B2B sites to social media has the potential to be a win-win situation: users benefit when they content more deeply, and engage with your content, and sales benefits when they are handed sales-ready leads who have nurtured themselves through the buying process by actively engaging and interacting with your marketing materials. People want their voices heard - and by offering social media on your site, you show users that you really are listening and responding to their needs. </p><img src='http://feeds2.feedburner.com/~r/AcceleratingItSales/~4/37Ea3NSjKog' height='1' width='1'/>)